Support your patients with specialist weight management

How do I refer?

1. Check your patient is eligible according to your local ICBs access criteria for Tier 3 Weight Management services.
   This should be available on the ICB’s website. If your local ICB does not have a specific Tier 3 Weight Management access policy, please refer to Oviva’s standard criteria, aligned with NICE guidance.
2. Download and complete the referral form found here.­­

3. Send the completed referral form to ovivauk.t3wm@nhs.net.

Alternatively, send the referral form via eRS. Please use the Secondary Care menu and search the following terms on the system:

Name: Tier 3 Weight Management Service (medical) – Oviva
Speciality: Endocrinology & Metabolic Medicine
Clinic type: Not otherwise specified
Organisation or site name: Oviva

Referrals made to Oviva’s local Tier 3 Weight Management Service may be eligible for the £11.50 payment under the National Weight Management Enhanced Service, a scheme to increase referrals to weight management services.

Download referral form

• Who is Oviva?

  Oviva prevents and treats health conditions related to diet & lifestyle, at scale. To date, our behaviour change programmes have supported over 200,000 NHS patients with their health goals. Our NHS services offer patients superior access, personalisation and health outcomes compared to standard care, which in turn saves the NHS money. We achieve this through our programmes that use our proven triage to personalise each patient’s journey. We offer expert support, engaging content and multiple access options including telephone, video calls and through the NHS approved Oviva app.

• How is Oviva regulated in the UK?

  We are regulated by the CQC and achieved a ‘good’ rating at our most recent inspection in October 2022. All Oviva dietitians are registered with the Health and Care Professionals Council and our nutritionists are AfN registered. All members of the team undergo regular quality assurance reviews and receive regular training from our Lead Dietitians and Psychologists.

• What happens on Oviva Tier 3 Weight Management?

  Oviva’s Tier 3 Specialist Weight Management programme is led by a consultant endocrinologist and participants receive support from a specialist multidisciplinary team including Obesity doctors, Obesity Specialist Dietitians and Nurses, and Psychologists. 

  When they join, we will assess a patient’s needs and understand their preferences to provide them with their own personalised healthcare plan. If they are eligible, our specialist prescribing team, overseen by a consultant endocrinologist will prescribe weight loss medications to help them lose weight. A specialist dietitian will provide personalised nutrition advice, and exercise and lifestyle guidance alongside the medication so that they lose weight safely. 

  There is a chance they may not be eligible for weight loss medications, meaning their pathway will be based on personalised dietary support from our expert healthcare team. We will also assess all patients’ needs for psychological support. Based on this they may also be offered a consultation with a psychologist or psychology practitioner, as well as follow up coaching sessions.

• How can I support my patients during the referral process?

  You can use our patient flyer, which offers detailed information about the programme, to help explain it to your patient. Additionally, you can direct them to our website for more resources including FAQs to help them understand the programme and what to expect.

• Who is eligible for this service?

  As per NICE guidelines, individuals with a BMI of 50 or higher are eligible for the programme. Additionally, those with lower BMIs may also qualify if they have a diagnosed weight-related comorbidity or are from an ethnic minority background. To ensure your patient is eligible, please check your local Integrated Care Board (ICB) Tier 3 Weight Management eligibility criteria, which can be found on the ICB’s website.

• Is the service available across England?

  Yes, all patients in England have a legal right to choose under the NHS Constitution. They can choose Oviva’s service because Oviva holds several qualifying compliant ICB contracts for Consultant-led Tier 3 Weight Management services. We have received referrals from 39 out of 42 ICBs. Therefore, even if your ICB has not directly commissioned Oviva’s service, you are still able to refer.

• How do I refer to the service?
  1. Ensure your patient is eligible according to your local ICB’s criteria. Please check on the ICB’s website. If your local ICB does not have a specific Tier 3 Weight Management access policy, please refer to Oviva’s standard criteria, aligned with NICE guidance.
  2.  Complete the referral form, which you can find on our website: www.oviva.com/refer/. To refer, you will need a recent (<12m) height, weight, BMI, blood pressure, and blood tests (HbA1c, lipid profile, LFTs, and TSH).
  3. Once you have completed the referral form, please send it to ovivauk.t3wm@nhs.net.
     Alternatively, send the referral form via eRS. Please use the Secondary Care menu and search the following terms on the system:
     Name: Tier 3 Weight Management (Medical)-Oviva-8JE35
     Speciality: Endocrinology & Metabolic Medicine
     Clinic type: Not otherwise specified
     Organisation or site name: Oviva

  Referrals made to Oviva’s local Tier 3 Weight Management Service may be eligible for the £11.50 payment under the National Weight Management Enhanced Service, a scheme to increase referrals to weight management services.

• Can patients self-refer to the programme?

  No, they can check their eligibility by completing our survey. In order for them to join the programme they need their GP to verify their suitability and complete the referral form and send it to Oviva. This is to ensure patient safety and to confirm that they are eligible for the programme.

• What is my involvement once my patient has been enrolled?

  Our Tier 3 service offers comprehensive management for patients including in-house weight loss medication prescriptions and management.

  We will keep the GP updated on any medication changes made and collaborate on patient care.