FOR people living with TYPE 2 DIABETES

Diabetes Support

ABOUT | PROGRAMME AIMS | PATHWAY | ELIGIBILITY CRITERIA | FAQS

About this programme

Oviva Diabetes Support is a fully remote, Type 2 diabetes structured education and behaviour change programme, that takes place over 12 weeks.

How to refer

Why should you refer your patients?

The programme aims to widen access to structured education, support participants to learn how to self-manage, and help drive significant improvements in the three treatment targets. We offer transformative healthcare which is lifestyle-led health management rather than a medication first approach creating a 10% reduction in primary care attendance for diabetes.

3.7kg average participant weight loss

Participants on average reduced their HbA1c by 14 mmol/mol

100% of our participants are likely or extremely likely to recommend us to friends or family

Read our HSJ award winning case study

What sets Oviva apart?

Our clinical leadership and programme design teams develop and refine our evidence-based programmes, with the patient front and centre, resulting in equivalent or better outcomes and greater value (defined as outcomes/cost) than traditional face-to-face services.

Triaging

We ensure everyone gets the right treatment for them based on their needs and preferences. Our digital triage has been developed by our Clinical Lead Psychologist to help identify the most appropriate clinical care for participants, exploring key metrics such as readiness to change, knowledge base and emotional eating risk.

Oviva App

Individuals with a smartphone can access Oviva’s NHS-approved app, to track their food, activity, mood, goals, health metrics and communicate with their coach through secure app messaging. The app has been designed based on behaviour change theory and AI feedback supports patients with their choices.

Oviva Learn

All participants have access to our educational platform, Oviva Learn, to help guide them through the programme. New learning modules and resources are available regularly. Oviva Learn aims to empower participants to engage and facilitate learning about their health to make impactful long term lifestyle changes.

Eligibility criteria

To be accepted on to the programme, all referred patients must:

Be aged 18 or over
Have a confirmed diagnosis of Type 2 diabetes
Be registered with a GP practice within the CCG
Not be pregnant
Not have a diagnosis of Type 1 diabetes
Not diagnosed with a significant learning disability or untreated mental health condition that makes it difficult for them to engage in care

"The appointments were flexible, and they fitted into my life well...if I could describe Oviva in one word, it would be excellent!"

John

"The dietitian explained everything – she took the time to make sure I understood why certain things were 'good' or 'bad'. For someone who works and hasn’t got the time to do these things, it was very useful not having to go to any appointments"

Florence

"By adopting an exercise regime and healthy eating, my general health has improved dramatically."

Stephen

"My dietitian had a very in-depth knowledge and she always seemed to know what would work for me. I would advise anyone to take this opportunity, you will not be nagged, it is not intrusive and you will always be called or messaged at the agreed time!"

Wendy

"The biggest and most useful improvement is understanding my condition and my relationship with food"

Madison

How to refer your patients

How can primary care refer to the programme?

After confirming eligibility and discussing the service with your patient, please complete the referral form which is embedded into your clinical system.

For any additional questions on Oviva or the Diabetes Support Programme please visit our FAQ page.

More FAQs

Oviva is a leading provider of NHS services, combining the support of dietitians, diabetes specialist nurses, health coaches and psychologists with technology to make healthcare more convenient and accessible to all.

We blend behaviour change therapy with our unique technology and incredible team to support people to improve their health and better manage their conditions. We partner exclusively with the NHS to offer our programmes across the UK to participants for free. To put it simply, we help people lead healthier and happier lives.
- Be registered with a GP practice within the ICB
- Be aged 18 or over
- Have a confirmed diagnosis of type 2 diabetes
Exclusion criteria:
- Pregnant people
- People with type 1 diabetes
- People with a significant learning disability or untreated mental health condition that makes it difficult for them to engage in care
- People who are under the current care of a dietitian
- People who have had bariatric surgery in the past 2 years or have bariatric surgery planned in the next 12 weeks
Patients are supported over 12 weeks to achieve meaningful and manageable changes to their diet and lifestyle, as well as a focus on improving blood glucose levels.

Patients will be able to use the Oviva app to track their progress, log their food, mood, activity and communicate with their coach. Throughout the 12 week programme, new learning modules and resources on Oviva Learn will be available for patients to read, watch and listen. This will provide them with information on how to best manage their dietary approach, lifestyle changes, diabetes and weight management, to help them with making long-term changes to their lifestyle.

Patients receive an annual invitation to re-join the programme and access another 12 weeks of behaviour change support, per NICE guidelines.
We support a range of evidence based dietary approaches including healthy eating with goal setting, Mediterranean diet, low carbohydrate diets, calorie counting approaches, intermittent fasting and partial meal replacement approaches. We always aim to tailor the approach to the individual and support each individual to choose the approach that is safe for them and appropriate for their daily life and goals.