Diabetes Support

Oviva Diabetes Support is a type 2 diabetes structured education and behaviour change programme that takes place over 12 weeks.

It’s a completely free programme that puts you in control of your health with personalised support to help you better manage your diabetes, achieve your health goals and stay motivated.

As a 100% remote service, you can take part in the programme from the comfort of your own home at a time that suits you.

The aim of the programme is to help you better manage your diabetes, improve the quality of your diet and to help you build healthy habits to lead a healthier, happier lifestyle.

You’ll be guided through the programme with expert nutrition advice, resources packed with mouth-watering recipes, exercise tips, and valuable information on Type 2 diabetes. With this knowledge, you’ll have the skills to transform your health and sustain positive changes for the long term.

The programme combines psychological and nutritional support with Oviva’s digital tools, the Oviva app and Oviva Learn to help you optimise your health and gain the confidence and knowledge to keep up your positive lifestyle changes long term.

New resources are available regularly weekly. The videos, podcasts, recipes, quizzes are all produced by our specialist dietitians and psychologists, and will support you to create new healthy habits for both your body and mind.

The Oviva app will enable you to track your food and activity, speak with the Oviva community or your personal health coach through secure messaging, and set and monitor your goals to help you achieve the results you want.

The programme is entirely remote so there is no need to travel for appointments.

You can choose to take part in the programme digitally using our online resources and app, or you can access an offline programme if you don’t have a smartphone or would prefer phone calls. You are in control of how you’d like to take part and so you can take part in the best way for you.

We strongly encourage everyone to download the app as it will enhance your experience on the programme. The app helps you to track your food and activity (either through manual input or by connecting the app to a wearable device like a FitBit), speak with your health coach or group through secure messaging, and set and monitor goals.

The app is not compulsory and you can complete the full programme without using the app if you prefer.

Please note participants can only login and use the app once they have been provided with their login details following the enrolment call with our Patient Pathway Coordinator.

Your Patient Pathway Coordinator will send you an email with your login details and password. Follow the link to www.ovivacoach.com, and copy and paste or type in the 8-letter code in CAPITALS provided in this email.

Oviva’s coaches are available from 8am-8pm Monday to Friday as well as on Saturdays from 9am-3pm. The time of the appointments are flexible around your schedule.

Yes! Everyone on the programme will receive support from a UK-based health coach. This expert coach is assigned based on availability and language requirements.

We can help you work towards whatever your health goal is in a manageable and sustainable way. If weight loss is your goal, we can help you to reach a healthy weight and arm you with the knowledge to keep it off in the long term.

Many people who’ve completed our programmes achieve other equally important lifestyle changes, such as reducing their medications, reducing their risk of developing Type 2 diabetes, achieving remission of their Type 2 diabetes, having a better relationship with food, and feeling more confident in their ability to make healthy choices.

The support is completely free and is offered as part of the NHS.

If you are eligible to join, you can be referred by your GP and in some areas you can sign up directly. Eligibility criteria can vary for each programme.

Programme participants have lifelong access to the Oviva app, online materials and any printed materials given during the programme to support them in sustaining their healthier lifestyle long after the programme ends.

Your medical records, including personal information such as name, address, and the content of any communication with your dietitian or coach will be kept strictly confidential and will not be sold to third parties, nor distributed. Please read more about how we keep your data secure in our Privacy Statement.

Get in touch with one of our team either by telephone on 0207 622 4777, or using our contact form. If you have a medical emergency or an urgent medical matter, please call 999 or NHS 111.

You can get in touch with us by completing our contact form. Please note it may take up to 2 working days to receive a response.

Medical Emergencies
If you have a medical emergency or an urgent medical matter, please call 999 or NHS 111.