FOR people living with TYPE 2 DIABETES

Diabetes Support

About this programme

Oviva Diabetes Support is a fully remote, Type 2 diabetes structured education and behaviour change programme, that takes place over 12 weeks.

How to refer

Why should you refer your patients?

The programme aims to widen access to structured education, support participants to learn how to self-manage, and help drive significant improvements in the three treatment targets. We offer transformative healthcare which is lifestyle-led health management rather than a medication first approach creating a 10% reduction in primary care attendance for diabetes. 

3.7kg average participant weight loss

Participants on average reduced their HbA1c by 14 mmol/mol

100% of our participants are likely or extremely likely to recommend us to friends or family

Read our HSJ award winning case study

What sets Oviva apart?

Our clinical leadership and programme design teams develop and refine our evidence-based programmes, with the patient front and centre, resulting in equivalent or better outcomes and greater value (defined as outcomes/cost) than traditional face-to-face services.


We ensure everyone gets the right treatment for them based on their needs and preferences. Our digital triage has been developed by our Clinical Lead Psychologist to help identify the most appropriate clinical care for participants, exploring key metrics such as readiness to change, knowledge base and emotional eating risk.

Oviva App

Individuals with a smartphone can access Oviva’s NHS-approved app, to track their food, activity, mood, goals, health metrics and communicate with their coach through secure app messaging. The app has been designed based on behaviour change theory and AI feedback supports patients with their choices.

Oviva Learn

All participants have access to our educational platform, Oviva Learn, to help guide them through the programme. New learning modules and resources are available regularly. Oviva Learn aims to empower participants to engage and facilitate learning about their health to make impactful long term lifestyle changes. 

Eligibility criteria

To be accepted on to the programme, all referred patients must:

  • Be aged 18 or over
  • Have a confirmed diagnosis of Type 2 diabetes
  • Be registered with a GP practice within the CCG
  • Not be pregnant
  • Not have a diagnosis of Type 1 diabetes
  • Not diagnosed with a significant learning disability or untreated mental health condition that makes it difficult for them to engage in care

"The appointments were flexible, and they fitted into my life well...if I could describe Oviva in one word, it would be excellent!"


"The dietitian explained everything – she took the time to make sure I understood why certain things were 'good' or 'bad'. For someone who works and hasn’t got the time to do these things, it was very useful not having to go to any appointments"


"By adopting an exercise regime and healthy eating, my general health has improved dramatically."


"My dietitian had a very in-depth knowledge and she always seemed to know what would work for me. I would advise anyone to take this opportunity, you will not be nagged, it is not intrusive and you will always be called or messaged at the agreed time!"


"The biggest and most useful improvement is understanding my condition and my relationship with food"


How to refer your patients

How can primary care refer to the programme?

After confirming eligibility and discussing the service with your patient, please complete the referral form which is embedded into your clinical system.

For any additional questions on Oviva or the Diabetes Support Programme please visit our FAQ page.

More FAQs