Browse Oviva FAQs

Oviva is a provider of healthcare services, including dietitians, diabetes specialist nurses and psychologists that use technology to make care more convenient and accessible for patients.

We have created a series of dietitian-led evidence-based programmes to help people with health conditions such as type 2 diabetes feel healthier and happier.

We have dedicated email addresses for each programme for new weight measurements.

If you are part of the Healthier You National Diabetes Prevention programme, please send your measurement to ovivauk.healthieryou@nhs.net

If you are part of the Way to Wellness Waltham Forest weight management programme, please email ovivauk.waytowellness.wf@nhs.net

If you are part of the Way to Wellness Tower Hamlets weight management programme, please email ovivauk.waytowellness.th@nhs.net

Please find our latest updates regarding COVID-19 here.

A dietitian is a qualified healthcare professional who is regulated by the UK Health and Care Professionals Council and whose title is also protected by law. They hold either a four-year degree in dietetics, or a science degree followed by a two-year postgraduate qualification. A dietitian has supervised and assessed professional practice in clinical nutrition, medical nutrition therapy and food service management.

According to Dr Frankie Phillips, spokesperson for the BDA, “GPs refer patients to a dietitian where there is any indication of adverse effects of diet, for example obesity, allergy, poor growth in children, or where dietary intervention may help to control a condition such as diabetes, raised cholesterol or cancer-related anorexia”.

Our remote approach allows us to provide you with high-frequency health care professional guidance and support whenever and wherever you need it. This includes giving you evidence-based information on food, nutrients and food labels, as well as behaviour modification techniques and tailored recipes.

Scientific evidence shows such an approach can help you to achieve better health outcomes than only seeing a healthcare professional face to face.

Don’t worry if you don’t have a smartphone. Our dietitians can provide you with support over the phone instead, and so you don’t miss out on our learning materials we also send you a printed guidebook and DVD in the post.

Oviva is for anyone who wants professional support to improve their health through diet and nutrition. Our dietitians will help you integrate the appropriate healthy eating advice into your daily life, no matter what your goals.

Your medical records, including personal information such as name, address, and the content of any communication with your dietitian will be kept strictly confidential and will not be sold to third parties, nor distributed. Please read more about how we keep your data secure in our Privacy Statement.

Do not hesitate to contact our designated Safeguarding Officer, Lucy Jones on lucy.jones@oviva.com.

All Oviva dietitians are registered with the Health and Care Professionals Council and undergo regular reviews and training with our Clinical Director.