Personalising care, improving access & addressing health inequalities

Download our case study to learn more about the project that won us this year’s
HSJ Partnership Award for the ‘most impactful project addressing health inequalities’.

Download Case Study

What are health inequalities?

Health inequalities are the preventable, unfair and unjust differences in health status between groups, populations or individuals that arise from the unequal distribution of social, environmental and economic conditions within societies, which determine the risk of people getting ill, their ability to prevent sickness, or opportunities to take action and access treatment when ill health occurs.

Two-thirds of people with diabetes live in urban areas & three-quarters are of working age.

More than 3 in 4 people with diabetes live in low and middle-income countries.

1 in 5 people with diabetes
(136 million)
is above 65 years old.

Case study

Included in your case study is a breakdown of how our remote-first approach helped remove many of the practical barriers to accessing healthcare services and how this led to better uptake and engagement with “hard to reach” groups who are often significantly under-represented in traditional face to face services.

Barking & Dagenham

A summary of findings from our Diabetes Structured Education programme in Barking & Dagenham.

2022 HSJ award-winning case study.


Local outcomes from our Diabetes Structured Education programme in Devon as well as our programme pathway, demographics of attendees and more!

Most impactful project addressing health inequalities

HSJ Partnerships Award 2022

“The judges felt this was an excellent innovative partnership, enabling individualised care. Person-centred approach came through strongly and it was culturally linked to the individual which was inspirational. The presenter showcased a brilliant use of data to focus on the problem and the tools provided are hugely valuable. There was also evidence of non-quantifiable benefits which came across with passion.” 

– HSJ Partnership awards evening, 2022, in partnership with NHS Barking and Dagenham CCG

“For years we struggled with engaging our ethnic minority communities and working-age group populations in diabetes education and self-care. The pandemic further affected the uptake of education across all patient subgroups. Our Oviva pilot was a very timely intervention. The programme is delivered remotely but with robust one-to-one support where needed. Our patients really benefited from the multilingual dietitians who have an in-depth knowledge of the cultural influences on dietary habits.”

– Dr Anju Gupta, Clinical Lead for Diabetes, BHR CCGs and Clinical Champion, Diabetes UK