Adult Nutrition Support

About this programme

Oviva Adult Nutrition Support promotes recovery after unintentional weight loss or under-nutrition, whether at home or in a care home, helping patients achieve the nutrition they need.

Oviva’s specialist dietitians are also able to advise HCPs and prescribers on the most appropriate oral nutritional supplements (according to local guidelines) to support patients’ nutritional goals.

How to refer

Why should you refer your patients?

The Adult Nutrition Support programme aims to achieve beneficial clinical outcomes for patients with under-nutrition such as reducing their risk of malnutrition and related complications (falls, pressure sores, hospital admissions) and drive sustainable savings from the prescribing of specialist adult oral nutritional supplement (ONS) products in primary care.

The service has been shown to improve the quality of care of patients at high risk of malnutrition residing in care homes and in primary care.

View our programme summary here

Proactive identification of patients by a specialist prescribing support dietitian with focus on ONS reviews and medicines optimisation

Specialist dietetic input to care homes and GPs to support management of patients with disease-related malnutrition and patients prescribed ONS

Creation and implementation of prescribing guidance

Programme pathway

Patients identified as appropriate for dietetic review will be enrolled onto a care pathway. Our programme is delivered by specialist dietitians with experience in prescribing support and management of disease related malnutrition.

Initial consultation

An initial review with the specialist prescribing support dietitian either as a video or telephone appointment.


Following the initial appointment the patient will receive remote monthly reviews over a 12 week period either as a telephone consultation or via the Oviva app.


At the end of the 12 week programme the patient will be discharged back to the GP with the appropriate care plan and ONS prescription recommendation.

Participant feedback

“The consultant is very happy with what you have prescribed-thank you so much you have been very kind”

Programme completer

“Thank you so much for all your help, you have been incredible, I couldn’t have done it without you. I wanted my dietitian to know I am in remission from stage 3 cancer and I am very grateful for her support.”

Programme completer

“I have felt that you have been really supportive and have understood me and given me realistic goals”

Programme completer

“Thank you for all you have done and it is appreciated by both of us “

Programme completer

“It provides support and is helpful for people to understand the need for good nutrition”

Programme completer

Eligibility criteria

To be accepted on to the programme, all referred patients must:

  • Be aged 18 or over
  • Have a high risk of malnutrition e.g. Malnutrition Universal Screening Tool (MUST) Score of 2 or above and/or
  • Have a current prescription for an oral nutritional supplement and suitable for a remote review
  • Patients registered with a GP practice within contract ICB

Eligibility criteria may vary. If Oviva is commissioned in your ICB, please contact to check criteria in your area and request a referral form.

Your questions answered

How can primary care refer to the programme?

Please complete the referral form in full accessed via your system and send to the email address provided on the form.

What resources are available for patients who do not want to or are unable to use the Oviva app?

If a participant does not have a smartphone or would prefer not to use one, they can have all appointments via telephone calls. The app is not compulsory and they can benefit from the service without using the app if preferred, although we encourage all participants to download the app to have the best possible experience of the service.

More FAQs