FAQs

Oviva is a provider of healthcare services, including dietitians, diabetes specialist nurses and psychologists that use technology to make care more convenient and accessible for patients.

We have created a series of dietitian-led evidence-based programmes to help people with health conditions such as type 2 diabetes feel healthier and happier.

A dietitian is a qualified healthcare professional who is regulated by the UK Health and Care Professionals Council and whose title is also protected by law. They hold either a four-year degree in dietetics, or a science degree followed by a two-year postgraduate qualification. A dietitian has supervised and assessed professional practice in clinical nutrition, medical nutrition therapy and food service management.

Putting your diabetes into remission means that, although you have a diagnosis of diabetes, your blood sugar levels have for the moment returned to a healthy level. Remission from your type 2 diabetes is achieved if you have lost weight, a blood glucose reading below the diagnosis levels for diabetes, and stopped taking all blood glucose lowering (diabetes) medications.

Achieving remission involves weight loss and lifestyle changes that will improve your health. Benefits include:

  • Stopping or reducing the number the medications you need to take
  • Reducing your risk of heart disease and other diabetes related complications
  • Improve your mental wellbeing
  • Help you sleep better and generally feel more healthy
  • Reducing your risk of arthritis, especially in your knees, hips and back

The support is completely free and is offered as part of the NHS. You will need to buy your own nutritionally complete total diet replacement products, however, do bear in mind that you will not be buying any food during the LCD – the cost is as little as £2.20 per day.

The Low Calorie Diet is only required in the first 12 weeks. It offers the highest chance of achieving significant weight loss over a short period and therefore putting your diabetes into remission. You will use a Total Diet Replacement (TDR) product, consisting of shakes and/or soups during this time which contain all the essential vitamins and minerals you need. Generally you will have four meal replacement products per day. The Oviva team will provide information and support you in getting the TDR product.

Having the recommended shakes or soups as your Total Dietary Replacement products is a proven way to lose weight quickly and safely, increasing your chances of putting your diabetes into remission. Following the recommended plan is much easier than trying to calorie count standard meals and snacks, as often people can find it difficult to stick to the strict limit. The shakes and soups are also nutritionally complete, meaning they contain all the nutrients, vitamins and minerals your body needs to work properly.

The outcomes of the programme are being evaluated by the University of Westminster. The results of the evaluation will assess the efficacy and health benefits of the Diabetes 800 programme, and will be used to improve access to these programmes across the country.
If you choose to take part in the evaluation, in addition to the Diabetes 800 programme and access to the Oviva app, you will also receive a free Fitbit and BodyTrace weight scales that automatically sync with the Oviva app to help you and your personal dietitian track your progress.

To enable us to evaluate the programme we are asking for the following:

  • For you to complete a short questionnaire on why you took part in the study and what you think of it.
  • We are asking for your permission to use your anonymized data (weight, HbA1c (a measure of your blood sugars), cholesterol, and change in medications), physical activity and quality of life for us to know whether the programme has been successful.

For more information about participating in the evaluation, please see here.

When you enrol on the programme and after you have your first Dietitian consultation, the smart devices will be delivered to your home address.

You will need to sync the devices to the Oviva app (don’t worry, your personal Patient Pathway Coordinator will guide you through it) and use them to monitor your weight and activity throughout the programme. When you finish the programme, you will get to keep both devices to help you carry on with your new healthy lifestyle.

Oviva Diabetes 800 programme is 100% remote, giving you flexibility to speak with your personal Specialist Diabetes Dietitian at a time and location suitable for you. You can take part from the comfort of your own home through messaging in the Oviva app.

Yes! Each patient is assigned a personal Specialist Diabetes Dietitian who will support them throughout the programme. Oviva’s Specialist Diabetes Dietitians are available from 8am-8pm Monday to Friday. The time of the appointments are flexible to meet your needs.