FOR people living with TYPE 2 DIABETES

Diabetes Support

About this programme

Oviva Diabetes Support is fully remote, Type 2 diabetes structured education and behaviour change programme, that takes place over 12 weeks.

How to refer

Why should you refer your patients?

The programme aims to widen access to structured education, support participants to learn how to self-manage, and help drive significant improvements in the three treatment targets.

Participants lost on average 3.7kg

Participants on average reduced their HbA1c by 14.4 mmol/mol

100% of participants are likely or extremely likely to recommend to friends or family

Read our full case study

What sets Oviva apart?

Our clinical leadership and programme design teams develop and refine our evidence-based programmes, with the patient front and centre, resulting in equivalent or better outcomes and greater value (defined as outcomes/cost) than traditional face-to-face services.


We ensure everyone gets the right treatment for them based on their needs and preferences. Our digital triage has been developed by our Clinical Lead Psychologist to help identify the most appropriate clinical care for participants, exploring key metrics such as readiness to change, knowledge base and emotional eating risk.

Oviva App

Individuals with a smartphone can access Oviva’s NHS-approved app, to track their food, activity, mood, goals, health metrics and communicate with their coach through secure app messaging. The app has been designed based on behaviour change theory and AI feedback supports patients with their choices.

Oviva Learn

All participants have access to our educational platform, Oviva Learn, to help guide them through the programme. New learning modules and resources are available regularly. Oviva Learn aims to empower participants to engage and facilitate learning about their health to make impactful long term lifestyle changes. 

Eligibility criteria

To be accepted on to the programme, all referred patients must:

  • Be aged 18 or over
  • Have a confirmed diagnosis of Type 2 diabetes
  • Be registered with a GP practice within the CCG
  • Not be pregnant
  • Not have a diagnosis of Type 1 diabetes
  • Not diagnosed with a significant learning disability or untreated mental health condition that makes it difficult for them to engage in care
  • Not under the current care of a dietitian

How to refer your patients

How can primary care refer to the programme?

Please complete the referral form in full accessed via your system and send to X

What resources are available for patients who do not want to or are unable to use the Oviva app?

If a participant does not have a smartphone or would prefer not to use one, they can have all appointments via telephone calls. The individual is in control of how they would like to take part and so can participate with the programme in the best way for them. The app is not compulsory and you can complete the full Oviva Diabetes Support programme without using the app if preferred, although we strongly encourage all participants to download the app to have the best possible experience of the programme.

More FAQs

Meet the team

Carine Jelinek
Service Delivery Lead

Juliet Finnie RD
Clinical Lead for diabetes

Sarah Harrison RD
Clinical Lead for diabetes

Arnas Stuksys
Service Manager