FOR people living with TYPE 2 DIABETES

Diabetes Support

About this programme

Oviva Diabetes Support is fully remote, personalised type 2 diabetes structured education and behaviour change programme, led by a diabetes specialist dietitian or health coach over 12 weeks.

How to refer

Why should you refer your patients?

The programme aims to widen access to structured education, support participants to learn how to self-manage, and help drive significant improvements in the three treatment targets.

Participants lost on average 3.7kg

Participants on average reduced their HbA1c by 14.4 mmol/mol

100% of participants are likely or extremely likely to recommend to friends or family

Read our full case study

Programme pathway

Participants are guided through a core educational curriculum, supported by one-to-one or group personalised coaching in the form of frequent app coaching or phone calls over three stages of the programme.


A phone call or app contact with a diabetes specialist dietitian or health coach to explain the programme and set mutually agreed objectives.


12 weeks of personalised support from a diabetes specialist dietitian or health coach (either 1:1 or groups) to achieve meaningful changes to the participant’s diet and lifestyle.


Focusing on maintaining these new healthy behaviours for life, the patient will continue to have access to the Oviva app and learning resources.

Eligibility criteria

To be accepted on to the programme, all referred patients must:

  • Be aged 18 or over
  • Have a confirmed diagnosis of Type 2 diabetes
  • Be registered with a GP practice within the CCG
  • Not be pregnant
  • Not have a diagnosis of Type 1 diabetes
  • Not diagnosed with a significant learning disability or untreated mental health condition that makes it difficult for them to engage in care
  • Not under the current care of a dietitian

How to refer your patients

How can primary care refer to the programme?

Please complete the referral form in full accessed via your system and send to X

What resources are available for patients who do not want to or are unable to use the Oviva app?

If a participant does not have a smartphone or would prefer not to use one, they can have all appointments via telephone calls. The individual is in control of how they would like to take part and so can participate with the programme in the best way for them. The app is not compulsory and you can complete the full Oviva Diabetes Support programme without using the app if preferred, although we strongly encourage all participants to download the app to have the best possible experience of the programme.

More FAQs

Meet the team

Carine Jelinek
Service Delivery Lead

Juliet Finnie RD
Clinical Lead for diabetes

Sarah Harrison RD
Clinical Lead for diabetes

Arnas Stuksys
Service Manager