Tier 2 Weight Management

When you join, we will assess your needs and provide you with your own personalised healthcare plan that makes sense for you. You will have the choice to be matched with your own personal coach or coach-led support group. Coaching can be carried out either over phone/video calls or via the NHS-approved Oviva app over secure app messaging.

The programme combines psychological and nutritional support with Oviva’s digital tools, the Oviva app and Oviva Learn to help you optimise your health and gain the confidence and knowledge to keep up your positive lifestyle changes long term.

Care and advice is personalised to your needs and background and messages delivered during the programme includes three main areas; a healthy diet, a healthy body and a healthy mind. You will have access to the Oviva app to track your food and activity, and monitor your progress with your goals. The Oviva Learn platform has new weekly content for you to access, to help build healthy behaviours and make long-term changes to your lifestyle.

The programme is entirely remote with all appointments taking place via telephone calls or through secure messaging in the Oviva app, so you don’t need to travel to a set location for appointments. This means you can have flexible appointments from wherever you are and at a time that suits you, even during the evenings or at weekends.

A health coach is an expert in dietary and lifestyle guidance and coaching. Our team of health coaches have degrees in Nutrition and are certified nutritionists, or they have degrees in Psychology or Exercise Therapy with extensive experience in a health coach role. At Oviva you may be supported by a dietitian or a health coach depending on your medical history or the complexity of the programme you are following.

Download the Oviva app via the Android Google Play Store or the Apple AppStore and login using your personal login details sent to you via email. You can also log in by entering your mobile number and date of birth.

You can choose to take part in the programme digitally using our online resources and app, or you can access an offline programme if you don’t have a smartphone or would prefer phone calls. You are in control of how you’d like to take part and so you can take part in the best way for you.

We strongly encourage everyone to download the app as it will enhance your experience on the programme. The app helps you to track your food and activity (either through manual input or by connecting the app to a wearable device like a FitBit), speak with your health coach or group through secure messaging, and set and monitor goals.

The app is not compulsory and you can complete the full programme without using the app if you prefer.

Please note participants can only login and use the app once they have been provided with their login details following the enrolment call with our Patient Pathway Coordinator.

Your Patient Services Coordinator will send you an email with your login details and password. Follow the link to www.ovivacoach.com, and copy and paste or type in the 8-letter code in CAPITALS provided in this email.

Oviva’s coaches are available from 8am-8pm Monday to Friday as well as on Saturdays from 9am-3pm. The time of the appointments are flexible around your schedule.

Yes! Everyone on the programme will receive support from a UK-based dietitian or health coach. This experienced coach is assigned based on availability and language requirements.

We can help you work towards whatever your health goal is in a manageable and sustainable way. If weight loss is your goal, we can help you to reach a healthy weight and arm you with the knowledge to keep it off in the long term.

Many people who’ve completed our programmes achieve other equally important lifestyle changes, such as reducing their medications, reducing their risk of developing Type 2 diabetes, achieving remission of their Type 2 diabetes, having a better relationship with food, and feeling more confident in their ability to make healthy choices.

If you are eligible to join, you can be referred by your GP and in some areas you can sign up directly. Eligibility criteria can vary for each programme.

Programme participants have lifelong access to the Oviva app, online materials and any printed materials given during the programme to support them in sustaining their healthier lifestyle long after the programme ends.